And it brings together teams, resources, and insights to maximize contact center performance and experiences. Avaya provides a limited warranty on Avaya hardware and software. Avaya IP Office is Avaya's global midsize solution for enterprises, supporting up to 3,000 users at a single location with IP Office Select editions. 1-898-969-9689. The Add Zone dialog displays. OOTB in LM, there is just one DS that does generic cpu, disk, mem monitoring They do seem to have snmp s. Nectar for Avaya is a performance monitor that provides a comprehensive view of unified communications and contact center environments. This can result from inadequate compute or storage resources, inability to access file shares, WAN connectivity issues, improper application design, client device problems or other factors. Marken von Avaya Inc. ) Test your camera. About this task. It can use the system password but it can also be set to have its own separate monitor password. From the Video Exchange, AvayaProvides information on how to discover the SLA Mon agents in a specified location or subnet address using the Agent Discovery feature in Avaya Diagnostic Se. Vertical: 52°. Maintenance. Overview. It also has Wi-Fi and Bluetooth connectivity for all types of businesses, from. Avaya Cloud Office Desktop is the Avaya collaboration app for your desktop PC and Macintosh. You can monitor Avaya real-time queue activity based on the geo-location of the callers. Monitor (auch System-Monitor genannt) ist ein Tool, das die Gesamtaktivität des Systems sehr detailgenau anzeigen kann. " 4. Avaya XT5000 – Best for ease of use. It does this by collecting data, filtering it as required and then presenting it in a user-friendly format, all in real-time. Generate fast ROI —Pay only for what you need with usage-based pricing up front. It will show the the setting of parameters that the SLAMon server will evaluate and provide. . Poly helps you feel connected and comfortable as today’s Microsoft Teams-enabled workplaces begin to offer more flexibility, and every situation evolves into a mixture of real and digital experiences. With intlx Solutions’ Avaya Visualize Monitoring you can collect data about voice calls on your Avaya system in one centralized location and use that data to view voice quality monitoring statistics in real time or on a historical basis. 2. 323 trunk to Avaya Aura Communication Manager to perform call recording. Demostración de la tableta Avaya A175 Desktop Video Device Flare que comercializará Claro en 2011 en la Argentinareal-time monitoring, event notification and reporting avaya. Avaya -- Proprietary. com. Before we look at 7 sample answers to this question–including answers for people who lack any experience with computers (I know it is hard to believe, but such people still do exist), I want you to remember a couple of important points: First one is to show confidence in your ability to work with computers, regardless of your level of experience. MeetingEye 600. In the Call Controllers view, select the call controller of interest and then click (the Open icon). About Converged Communication Systems, LLC. Brands are built on experiences. Avaya has an analyst rating of 85 and a user sentiment rating of 'great. Latency can occur as a result of propagation delay, handling delay, queuing delay. UCMP monitors Avaya IP Office using SNMP traps and polling, RTCP collection, and Service Monitoring Web Services. With ExtraHop you can view the performance of VoIP calls across your entire network through the ExtraHop VoIP-SIP calls dashboard. The top rows of keys will be lifesavers in the long run. 12 Dell R610 Server running Avaya Aura® System Manager 6. 9% and excels at Platform Capabilities, Call Routing System and Dialers. 4. XT Series XT5000 Series XT4000 Series conference system pdf manual download. To view the node form for the call controller, click and click Open. txt file. About this task. Buy Avaya CU360 IX Collaboration Unit featuring Android Cloud Video Conferencing Camera, Full Access to Android Cloud Apps, Simultaneous Video and Content Output,. 0 Network Monitoring. Such data includes what time you sign on, how many messages you send, how. With OpManager, you can now monitor your Avaya network devices, such as routers, switches, firewalls, and load balancers proactively. 3. Reduce cost of deployment and ownership. Our leading Microsoft Teams-certified solutions give you clear, high-quality connections that. Simply configure the SNMP interface of the Avaya AES. calls, ISDN, PPP, etc. Through configuration of its settings it is able to display information on a specific area of an IP Office's operation, eg. From what i read this is something that we should be able to do but I am not finding that discovery is not identifying anything more than the host status and SSL. Ip office 9. With this integration, support organizations can securely manage and monitor Avaya Communications Manager servers from a remote location over a dial-up secure SSH tunnel for administration and. Increase first contact resolution by delivering relevant, contextual knowledge content to employees and customers. monitor Bus serie universal USB 2. on page 59. 255 and it will find the IP Office eventually. The Avaya Aura® Media Server is a scalable software solution that can be deployed on Linux or Windows operating systems. Powered by Zoomin Software. About. It provides advanced multimedia processing. 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To improve echo cancellation performance with Microphone Pods, you can use the system's automatic or manual estimation of the audio delay. After you connect one or two monitors to the HDMI ports on the Avaya Scopia ® XT Series, you can configure the number of monitors, their resolutions, and the allowed video layouts. ServicePilot makes it very easy to monitor Avaya AES. Overview of how our visualize monitoring tool can work for your Avaya Aura systems. IAUG. 2 /24, no gateway, no dns. To contact the Converged Communications team, send us an email ( [email protected] can follow us at the following locations: Website: by Zoomin Software. Configuring Monitors. Poly Studio X70 – Best overall video conferencing equipment. 4. New products, tools, and technology can be a valuable investment, but only if the user. Changing the size and location of a video window. CAD$49 per room/month or $468 annually. 1 Strong IT Foundation The Dell PowerEdge R610 is a key building block for today’s data center. Navigate to Network | System | Interfaces. 1. View, compare, and download monitor avaya at SourceForge To attach a monitor: For maintenance and diagnostics purposes, you can attach a monitor to the HDMI port on the front of the module. mforrence (Vendor) 9 Jul 08 07:42. Robust and secure video and audio communication devices. Under the "Select and rearrange displays" section, select the monitor that you want to adjust. For more details please contact. Ensure the IP Office has the correct default route configured to the remote site or individual IP routes to multiple remote IP Office locations. Restart your computer in Safe Mode. Avaya OCC Hub specifications. The Avaya IP Office Server Edition configuration consisted of two Avaya IP Office systems, a primary Linux server and an expansion IP Office 500 V2 that were connected via a Small Community Network (SCN) trunk. Select File and then Select Unit. IX Series Peer-to-Peer IP Video Intercom with SIP Capability. How to monitor Avaya AES? ServicePilot makes it very easy to monitor. Our Workflow Migration service gives you an easy, seamless path to the cloud. Unmonitored systems won’t provide the same level of protection for your home, either. . How To Use Avaya Agent for Desktop Tutorial Here is a better way to monitor Avaya's real-time and daily historical activity accurately. Make sure that the RTCP Reception for Avaya is configured in the Data Access Configuration form of the NNM iSPI for IP Telephony. To refresh the table view, click (the Refresh icon). Link disclaimer Avaya is not responsible for the contents or reliability of any linkedQuickHelp is the most innovative and comprehensive end-user training solution for the enterprise. I need some advice and/or the right documentation to setup Avaya monitoring in Orion NPM. ServicePilot makes it very easy to monitor an Avaya Session Manager. For more details please contact. Produced by Bob Kuberski. Manage Avaya Call Managers. The first is on the Google Meet home page. Multi-touch capabilities are provided by Avaya Snap-ins, including Context Store, Work Assignment, Co-Browsing and BotConnector. Phone: +1-888-983-7468 - International: +1-770-754-1870 - Hours: Monday – Friday 8am to 8pm ET - Web: is an American multinational tech company specialising in business communications services like contact centre (CC) and unified communications (UC). While reasonable efforts have been. Late to the party - set your laptop to 192. Your specific settings this will depend on what type of device you are doing. Fees for employees of DIMACS affiliate members Avaya Labs and Microsoft Research are also waived. we poll this OID for that: 1. The Avaya IP Office 500 V2 Control Unit was released with IP Office Release 6. Understand the Entire UC Ecosystem in One Place. Poly Studio is a premium USB Soundbar with integrated wide-angle USB camera + USB stereo speakerphone. If using a non-server edition the steps below can be used to resolve it. Yealink (Stock Code: 300628) is a global brand that specializes in video conferencing, voice communications and collaboration solutions with best-in-class quality, innovative technology and user-friendly experience. Whether you use your PC for work, gaming, or learning, a dual monitor setup offers many advantages: Office Work: Dual monitors will increase how efficiently you can use your PC. Avaya IP Office Manager is an application for viewing and editing an Avaya IP Office system's configuration. Download Avaya Communication Aura Communication Manager device template by clicking on the download link above. Select Start | Programs | IP Office | System Monitor. Key vendor support. System Monitor. The Collaboration Conference Room functions as a video conference room and staging area where clients are first introduced to Avaya solutions. Understanding the most common issues and how to troubleshoot them like slow logons, slow app/desktop sessions, connectivity issues, and more. Contact Center. Pro:Centric Direct. More than 500,000 users rely on Paessler PRTG every day. Video: 1 x usb 3. A fantastic 1440p screen that has one of the most impressively bright screens around. Then use the ServicePilot web interface to add a resource from the ServicePilot voip-avaya-voice-portal package. Regardless of the cause, the results are the same: lower productivity and a. 43. Jitter can occur due to congestion in the LAN or the access link, load sharing, routing table updates, and route flapping. How to monitor Avaya SBC for Enterprise? ServicePilot makes it very easy to monitor Avaya Session Border Controller for Enterprise or SIPERA SBC. Read honest and unbiased product reviews from our users. 1) Avaya Screen. Accelerate to exceptional experiences. Products & Solutions. See how. Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Description. Choosing the correct call monitoring solution (s) for your office is a key driver in optimizing company performance and productivity. 0 for connecting conference cam and speakerphone. This applies to Windows Vista, Windows. 1692 IP Conference Phone. 3 replies; 18 views S Userlevel 1. The solution is fine tuned to collect target-specific metrics and. 1-Avaya Aura SIP Trunking Training. Adding video makes collaboration feel more personal—and more effective. This video shows how to bring in your own laptop to start a call. The bot can be scheduled to run as per business requirement on predefined intervals which canThe following data will be logged from Avaya (Unformatted Output Format ACM 4. Expand Sound, video and game controllers. 5 Star 35%. Use pursuant to the terms of your signed agreement or Avaya policyConfigure Avaya to Send RTCP Data. 20. Avaya Experience Platform makes it easy to connect everything—voice, video, chat, messaging, and more—to deliver effortless experiences for customers and employees at every touchpoint. Connecting Monitors to the XT Series. System Monitor (also known as Monitor) is a tool that can show all activity on the IP Office system in great detail. Simple and powerful solution brings one-touch meeting entry and crystal clear sound to conference rooms of all sizes. The IP 500 V2 is a control unit for the Avaya IP Office software platform and offers IM and Presence support, and Federated Presence with GoogleTalk. Avaya Experience Platform . Though unmonitored systems ultimately prove less expensive than monitored systems, to get the same amount of functionality, your up-front costs may actually be higher. Avaya lets you keep what’s working and add what’s needed. " There will be a small video to the right side of the popup if your webcam is working correctly. Industry uses for this Twilio competitor include healthcare, ride-sharing, delivery services, and many other professional services. using Avaya Video Conferencing Manager • Accessible from System Manager • Video bandwidth management, administration, conference scheduling, real-time monitoring, event notification and reporting avaya. 2 Magnetic North Optimise Server v4. harmless Avaya, Avaya's agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications,. Replace <keystore_password> with the password that you administered in step 4 of. Nectar for Avaya monitors Avaya Aura® Communication. Wesbank, a financial services firm in South Africa, leverages Desktop Process Automation (DPA) from Verint to reduce call volumes by 24 percent (even while the customer base increased by 36 percent),. Pro Tip: Tape the wires carefully to the wall to prevent them from sliding back into the wall. The Avaya IP Office Server Edition configuration consisted of two Avaya IP Office systems, a primary Linux server and an expansion IP Office 500 V2 that were connected via a Small Community Network (SCN) trunk. Answer. This video covers how to use the adapter monitors on Avaya one-X Client Enablement Services. Nectar for Avaya is a flexible solution designed to provide operations and support teams with complete visibility, actionable insights and global reporting across complex, high-volume UC and Contact Center deployments. ServicePilot makes it very easy to monitor an Avaya Session Manager. Products & SolutionsThis video will demonstrate the use of the debug tool, Debug View, for VMPRO troubleshooting. 4. Nortel call recording (now Avaya Blue)and monitoring systems from Accurate Always digitally monitor and record phone calls from your Nortel/Avaya, Norstar, DMS-100, BCM, SL100 or Meridian PBX. It provides advanced multimedia processing features for a broad range of products and applications, enabling high-quality audio and video communications. Earn the competency skills essential for administrators or developers who are managing. Run the following command to import the certificate chain to the SLA Mon server keystore: keytool -importcert -v -alias slamon-keyserver -file slamon. From our platform monitoring specifically built to track the most important telemetry for system health. Wide compatibility. View Fullscreen. With Poly CloudConnect, it’s easy to connect your video conferencing systems to Microsoft Teams (or Skype for Business) and Google Meet meetings. ManageEngine OpManager helps you make the best out of your Avaya devices. How to monitor Avaya SBC for Enterprise? ServicePilot makes it very easy to monitor Avaya Session Border Controller for Enterprise or SIPERA SBC. Products & SolutionsThank you Jason for pointing out towards the RFC 3621 - POWER-ETHERNET-MIB. with Avaya Aura® Communication Manager, Avaya G450 Media Gateway, and Avaya Aura® Media Server. Login to IP Office Administration. 1. Simply configure the SNMP interface of the Avaya Media Server. Transmit crisp footage during video conferences with this Avaya IX Huddle HD USB fixed camera. If that too fails with the same error, then you need to check the tasks and events on vCenter server to identify the failure. 20. Call setup monitoring. For more details please contact. The applications and potential applications of video mining include: - monitoring of (possibly remote) surveillance cameras in theft protection, fire protection, care of bedridden patients and young children. You’ll want to connect to both Polycom Studio and the display in the room. Record Avaya IP My, Aura press Communications Head; call recording and monitoring with TDM and IP-enabled Avaya PBX, including the G3, Definity, S8300, S8700, Avaya Communications Manager/ACM and Aura. How to monitor an Avaya Media Server?. AvayaLive Video is the ultimate collaboration tool for any company, especially with mobile employees. 5K Library 130 Blogs 0 Events 0 Members 290 290Powered by Zoomin Software. In this video we take a look at how to handle our incoming calls on Avaya Agent For Desktop. CMS works with many Avaya Customer Engagement solutions such as, Desktop Wallboard, Agent Maps, Avaya Workforce Optimization and with other third—party applications such as reporting and monitoring packages. dado que Avaya puede solicitar copias de. Its outbound call software is highly scalable, with capabilities to hold tens of millions of monthly users. Manage any Scopia network device including Elite MCUs, Scopia Desktop / Mobile and Web Collaboration Servers, Streaming / Recording and Gateways. We've sent more than 100 notifications to our users about Avaya Cloud EU DC Connectivity incidents, providing transparency and peace of mind. En consecuencia, la interpretación de los seguimientos de esta herramienta requiere un amplio conocimiento de los protocolos de telefonía y de datos. This is the latest release of IP Office and is recommended for new development. For less cost, the XS 820 will provide amazing call experience 24/7 for the next few years. It automatically captures system inventory, alarms, resource utilization and status data, and real-time call quality metrics. 1600 Series IP Deskphones. Accessing a Group Mailbox Through Visual Voice on Avaya IP Office 9508 and 5410 phones. 2. Cancelling the Echo on HDMI Monitors. Real-Time Monitoring of Avaya PBX Hardware and Software. 323 (172 pages) IP Phone Avaya 960 Series User Manual. About. 2. -- iso OBJECT IDENTIFIER ::= { 1 }Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes. According to a recent. How To Use Avaya Agent for Desktop TutorialRemotely configure, upgrade and monitor video systems from Avaya / Radvision, Cisco / Tandberg, Lifesize and Polycom. 02. Select Start | Programs | IP Office | System Monitor. msi, the module installer. Oscar shares his experience with the organization and why being a member is vital to an Avaya customer. 960 series ip ofice 9. 264 High Profile for. The XS 820 works well with all kinds of phones from digital, analog, IP and VoIP. ViewSonic Elite XG270QC. Avaya S8300D Server running Avaya Aura® Communication Manager 6. Issue 2. 10-27-2023: New Avaya Design Readiness Associate Avaya Experience Platform™ Connect Design (ADRA-0006) 10-27-2023: New Avaya Solutions Certificate Administrator Avaya Experience Platform™ Connect (ASAC-0043)Get your business, organization, group or team connected securely with a full-featured Webex trial. 3. Poly Studio requires a customer supplied host PC platform (Win or MAC) running VaaS application (s). . Check with the network administrator that the configured routes are directed to the local LAN’s default router IP address, in the example below - 192. Analysis pane. Products & SolutionsPowered by Zoomin Software. 0: Valcom VE6023 Application Notes for Avaya IP office issue 1. 3. Products & Solutions. 139. Through configuration of its settings it is able to display information on a specific area of an IP Office's operation, eg. For maintenance and diagnostics purposes, you can attach a monitor to the HDMI port on the front of the module. TSAPI is an abstraction of Communication Manager's proprietary, low level Adjunct Switch Application Interface (ASAI). 6. 323 IP protocols help reduce infrastructure upgrade costs, and Avaya’s new Device Enrollment Services can. 1. J189. Cutting through the chase, no, if you are not active on a call, they cannot record your voice. Uncover insights from pre-deployed agents available in 190+. Smart Board Collaboration Hub, JYXOIHUB 65 Inch 4K Digital Electronic Whiteboard Built in Dual System and 20MP Camera for Classroom and Business, Interactive Whiteboard with Video Conference System JAV Smart Board H10 Interactive Whiteboard 55 Inch Touchscreen 4K Display Board for Classroom Home Office(Wall Mount Included)Broadcasting audio and video from Teams with NDI; Identify in-room participants with Teams Intelligent Speakers; Use the MacBook Pro Touch Bar; Connect third-party devices to Teams; Use a room remote to control a Teams Room device; Connect a Teams display or desk phone to Teams Windows desktop; Use Surface Hub for a call; Use Apple. This bot will be useful to monitor Avaya Communication Manager web portal and CLI system monitoring purpose. Our representatives are here to help you build the right system for your needs. Use powerful, AI-driven voice-to-text-transcriptions to increase employee performance in real time by delivering prompts and guidance. Powered by Zoomin Software. By default, auto-refresh of the table view is turned off. 1 x HDMI for connecting screen. For more specific information pertaining to the usage and training of. For more details please contact. 0. Connect your SBC with Phone System and validate the connection (This article) Step 2. This video describes the use of the ADS 2. 6. The time zone of. solutions exist for Microsoft Skype for Business, Microsoft Teams, Cisco Jabber for VDI and Cisco Webex Meetings, Avaya one-X Communicator, Zoom and Genesys. . To exercise the full benefits of monitoring an Avaya ™ Call Manager, the device must be configured to emit CDRs and quality data. If this doesn't work, try defaulting the security settings from manager fileadvancederase security settings (default) or use the AT-SECURITYRESETALL command from the DTE port. . 1. Get scheduling simplicity through calendar integrations with the Microsoft and Google. Also included in the test configuration was an Avaya one-X® Communicator soft phone and Avaya Workplace Client for Windows running on laptop PCs. Poly Lens Desktop replaces. 75UM777H (NA) Copy Model Name. 0 for computer connection. Also for: Xt7000 series, Xt7100, Xt4300, Xte240. We would like to show you a description here but the site won’t allow us. Go to the System settings. 2. To view the node form for the call controller, click and click Open. Anytime. 323 UC Platform Integration. Gain deep insights into important quality-of-service metrics for gauging call quality and WAN performance. About Avaya. CTLog constantly monitors the status of the extensions to be recorded via TSAPI Link. You will need to have the Sun Java Plug-in to run the Client as an Applet. D100 SIP Wireless Terminal Installation and Administration Guide. Avaya Spaces. Avaya and IR have been working together since 2009 to deliver strategic value and. Easily maintain video address books from a central. dll, and Knowledge Scripts to discover and monitor Avaya Communication Manager resources. 89,000 EGP. RightLight Technologies: Wide Dynamic Range (WDR), low-light compensation, video noise reduction, low-light saturation optimization. Ip deskphone h. So, employee collaboration is easier and extra green, and consumer pride. Currently the possibilities to share your Computer Content for Presentation (when in a call or in local mode) are the following ones. IX Video Conferencing. We would like to show you a description here but the site won’t allow us. Investigating issues in the supporting infrastructure. 0. Wear headphones to eliminate noise creeping into your mic. A Peer-to-Peer IP Video Intercom system for large security applications. May 2015 © 2015 Avaya Inc. For more details please contact. And one touch on your mobile, laptop, or. It's compatible with popular brands like Avaya Yealink, Cisco, Mitel, Meridian, NEC, and many more. Run the setup as an Administrator or a user with Administrative rights. 016. A single Voxida appliance can simultaneously record video, digital, analog and VoIP calls. Una cámara web Consulte la lista de cámaras web compatibles en Requisitos de video en la página 20. 0 Avaya 9640 H. Size : 182x78x32mm. 323 is a recommendation from the ITU Telecommunication Standardization Sector (ITU-T) that defines the protocols to provide audio-visual communication sessions on any packet network. This is perhaps the easiest fix for when your mic is echoing. In that case, check with your IT department for instructions. With only minimal configuration required on target server, ServicePilot can monitor a simplex or duplex Main ACM as well as one ESS simplex or duplex if present and configured. 1. B199. 0. Voxida is offered as a comprehensive call recording solution that combines the hardware and call recording software required to capture and monitor VoIP, digital or analog phone or radio communications. 5. There’s a good reason that it recently won the “ Most Innovative Product ” award from UCToday. OpManager, one among the leading server performance monitoring tools, offers several out-of-the-box features such as server availability monitoring and more than 300 performance metrics such as page read/write, processor queue length, free physical memory, disk I/O, process queue length through. To refresh the table view, click (the Refresh icon). - Authorized IP OFFICE PartnerAvaya Communication Manager includes a managed object, qNQAvayaCM. The Voxida Video Series. Avaya IP Office is Avaya's global midsize solution for enterprises, supporting up to 3,000 users at a single location with IP Office Select editions. Viewing the deskphone screen on an external monitor. Flex Plan subscription. Manage Avaya Call Managers. With a single, consolidated system you’ll. 3 Specifications Avaya 1010 Avaya 1020 Avaya 1030 Avaya 1040 Avaya 1050 Use DesktopUsing intlx Solutions' Avaya Monitoring Support tool, you can display real-time voice quality monitoring status and run historical reports to help you drill. Organizations of all sizes are discovering the tremendous benefits of using video in the workplace--from removing distance barriers to enabling efficient collaboration among teams. Find out more. We are polling our Avaya Communications Manager via SNMP to get and graph the current number of conneced H. Video: Avaya workforce engagement transforms customer experience. 5 Hot Fix 98 Mosaix. Avaya Video Conferencing Manager is a comprehensive management software solution for. 1 was made generally available in April 2020; Feature Pack 1 (Release 11. 3, Document 03-300509, Issue 9, October 2013 [2] Avaya Aura® Application Enablement Service Administration and Maintenance Guide, Release 6. Voxida RecordZenoss intelligent application and service monitoring, allows you to perform unified communications (UC) monitoring, log analytics and NetFlow analysis. Monitor Avaya VDN, ACD and extension objects for call analytics Call Analytics tool is a server program that monitors Avaya VDNs, ACD Hunt Groups and Extension objects, it extracts useful information from monitoring events and outputs call and agent records for applications such as reporting, wallboard integration and call log analysis. About this task. . They contain copper, lead and lots of other less valuable metals too. If the camera still doesn't work, try plugging it into a different USB port and giving it another shot. with Avaya Aura® Communication Manager, Avaya G450 Media Gateway, and Avaya Aura® Media Server. Pull a config and find out what the LAN-1 address is. Avaya training & certification: Our online course portal and information on the Avaya Professional Credential Program. This bot will be useful to monitor the Avaya Communication Manager web portal and CLI system monitoring purposes. Quickly scale to add new capabilities as needed. With a focus on its modern design with desktop users experience, the J100 Series integrates seamlessly with both SIP and Avaya IP Office support. The hardware, firmware, software or any specifications described or referred to in this document are subject to change without notice. The Node form opens and displays the details of the call controller. 2 Avaya Case Story – turning on lights, monitors and projectors – Avaya sta˙ can give tours using an iPad loaded with a Crestron app. The Avaya H175 Video Collaboration Station is a unique touchscreen device that delivers high quality voice calls, full HD video collaboration, and access to key productivity enhancing capabilities like presence, a synchronized calendar and synchronized contacts.